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EBC Brake Pads; Catalog Error -> Good Customer Service
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Posted by: Smit-Dog---------------------
Just an FYI and a report of good customer service...
I ordered a set of front and rear EBC Sport Carbon X brake pads based on part numbers listed in the EBC 2006 online catalog (http://www.ebcbrakes.com/Assets/USA2006MCcat.pdf). Bike is a 2004 KTM 200 EXC.
The part number for the front is FA181X, and they fit perfect. The catalog is correct for this part number. The catalog however lists FA208X for the rear, and they did not fit (not even close). Contacted EBC in the UK and USA about the problem. It is an error in the 2006 online and print catalogs; they are making the correction for the 2007 version. The correct part number for the rear is FA368X.
The dealer (Lansing Cycle) swapped out the incorrect pads no problem (opened but unused) ( 
), and EBC is sending me a free replacement set of pads for my troubles.
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