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The Flame Board!
Bike shop lack of SERVICE!
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[QUOTE="250girl, post: 1358861, member: 82818"] Had an aggrivating experience with a bike shop today. Let's see if anyone else can relate. I will keep the names of the bike shops anonymous, since the employees probably have accounts on this forum. I need a new silencer for my 1994 WR250. I know it's old, and I don't expect to have a huge selection of silencers available for it. In my town there is no bike shop, there's a Yamaha shop in the town down the road to my left, and another in the other town to my right. One shop is a much larger fancy one, and the other is a smaller, more family oriented place. I try the big one first. The girl on the phone she can get me a stock one for 510$. I ask her if she could by any chance find me an FMF one, wich would be cheaper. The girl sighs and tells me that she won't be able to find anything for a bike older than 2003, so maybe I should just go to a bike wrecker and find one, because my bike is pretty old. So, just for fun I decide to try the smaller shop in the other town. They tell me they can get me a stock one for $510, but ask for my name and number so they can do some searching around and call me back. 15 minutes later I get a call. They found several FMF silencers and pipes for my bike, $175 for a silencer, and that they can have it to me by the weekend. How exactly can one Yamaha shop find me what I want while the other tells me I have to order the $510 one or go to a bike wrecker?!?! I assure you it will be the last time I deal with that shop. I am impressed with the smaller shop. Friendly people and great customer service. The shop I usually deal with is a small Suzuki place. When I walk in or even call, they know me by name, generally make fun of me, and don't expect me to give them a credit card number when I order something over the phone. Always helpful and polite, and put up with me calling them every day to see if my part is in yet :laugh: Maybe I should have gotten a silencer from my Suzuki guys in the first place. [/QUOTE]
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The Flame Board!
Bike shop lack of SERVICE!
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